Delivery

If the delivery is made by LONAS couriers, we will inform you about the scheduled delivery time via SMS 2 days in advance, and on the delivery day we will contact you again shortly before arrival.

If the delivery is assigned to a DPD courier, DPD will contact you directly regarding delivery details.

The courier will try to contact you by phone. If delivery is unsuccessful, we will get in touch with you to arrange a new delivery date.

Delivery is free* for orders of €200 or more. If the order total is below €200, the delivery fee is only €5.

* Delivery to islands in Estonia costs €70.

If the delivery attempt(s) was unsuccessful, please contact Customer Service at [email protected] or +372 6682261.

Inspect the product as soon as your order arrives. If you notice any damage, contact Customer Service at [email protected] or +372 6682261, providing your order number and a photo of the damaged item.

Delivery options:

1. To a chosen Omniva/DPD parcel locker.

2. Home delivery by Lonas or DPD couriers.

3. If ordered in-store, pick up from the same store.

The customer is responsible for ensuring suitable conditions for bringing the bed and accompanying items into the designated installation and assembly area, as well as for preparing the space for bed assembly.

An entrance at least 200 cm in height and 75 cm in width is required for bringing the bed inside. Lifting items to a height greater than 100 cm is not possible.

Goods are unloaded in one location and carried inside only through doorways. If the building has an elevator, all items must be transported using it.

If temporary stairs are installed along the delivery path, they must comply with all occupational safety requirements.

Other topics

Order and payment Product returns Beds Matresses Delivery Mattress toppers